From Volunteer to Employee: Mavoureen’s Success at the MAC

(Left to right) Michael McAlister (NOW Group), Mavoureen McLarnon, Bronagh Crossey (MAC), and Michael Stewart (MAC)

If you’ve visited the MAC in the Cathedral Quarter, you may have been greeted by Mavoureen’s smiling face. Warm, welcoming, and full of energy, she’s become a much-loved part of the team — but her journey to get here has been one of real growth.

A few years ago, a family friend introduced Mavoureen to NOW Group. With our support, she began to build her confidence and explore opportunities to gain work experience. Through this, she discovered a volunteer role at the MAC, and it’s a move that changed her life.

Starting as a volunteer, Mavoureen quickly made her mark. Her enthusiasm, kindness, and commitment stood out to everyone she worked with. Over time, her confidence grew, her skills developed, and she became an integral part of the MAC team.

Now, after months of dedication, Mavoureen has been offered a role through the MAC’s Pathways to Employment scheme, which provides supported work opportunities within the organisation.

At the MAC, we see every day how creativity can change lives,” said Lisa McGinley, Chief Executive. “This change doesn’t just happen on our stages or in our galleries — it happens in our people. Since Mavoureen joined our team, we have seen confidence grow, skills develop, and friendships form. She brings such warmth and positivity to the MAC, and we’re incredibly proud of her.”

NOW Group has worked closely with the MAC to support Mavoureen’s journey from volunteer to valued team member. Through mentoring and training, our team helps individuals build workplace confidence and independence while partnering with inclusive employers like the MAC.

Michael McAllister from NOW Group said: “Since joining the team at the MAC, Mavoureen’s confidence has improved and so has her ability to communicate with her colleagues and the general public. Mavoureen loves being part of the MAC team and enjoys every minute of being there, working as part of a team, and learning new skills.”

Earlier this year, Mavoureen’s achievements were recognised when she was named Participant of the Year by NOW Group — a reflection of her hard work, personal growth, and contribution to her community.

Speaking about her experience, Mavoureen said: “I have been in the MAC two years now and love going in and looking at all the paintings, talking about them and helping the people. I have grown in confidence to speak to all types of people.

I care about everything, and I try to work to the best of my ability to make sure I complete all my work. I have made friends out of this journey at MAC. I want to be treated like everyone else. I just want to say thank you to everyone who has helped me and supported me at the MAC to make this a positive and amazing experience.”

We are incredibly proud of everything Mavoureen has accomplished and can’t wait to see what’s next for her!

To learn more about the NOW Group, please visit www.nowgroup.org