Martin's Employment Journey with NOW Group

clairewalker834
Jun 20
2 min read

Martin first connected with NOW Group in June 2024, seeking support with employment and training after being out of work for over 30 years. Initially uncertain and lacking confidence, Martin faced significant barriers to employment, including challenges with mental health and learning difficulties that affected his reading and writing skills.

Determined to make a change, with support, Martin enrolled in NOW Group’s Customer Service course in November 2024, delivered in partnership with Ards Borough Council’s Labour Market Partnership. This course proved to be a turning point. With encouragement from his trainer, employment officer and the structured support provided, Martin began to rebuild his confidence. He gradually improved his reading and writing skills, felt empowered by his progress, and was thrilled to achieve a formal OCN L2 qualification. This success gave him the motivation and self-belief to begin applying for jobs.

In February 2025, NOW Group partnered with NI Timber Frames in Newtownards to create a job trial opportunity. Believing Martin would be a strong fit for the team, he committed to starting a three-month trial as a production operative. Throughout this period, Martin demonstrated commitment, reliability, and a strong work ethic. He took on responsibilities such as packing timber sheeting to protect materials from damp, as well as other general production duties.

At the end of the job trial, Martin was offered a permanent position - an achievement that marked a major milestone in his employment journey. He is now a valued member of the team at NI Timber Frames and is proud of the role he plays in a productive, supportive work environment.

Reflecting on his experience, Martin shared:"NOW Group has helped me so much. I would recommend them to anyone. My life has completely changed - I now have something to look forward to every day. Gary, Peter and John and the team are fantastic. We have great banter, and I feel I fit in well with everyone. I feel supported and valued. My mental health has improved, I love my job, and I feel proud of what I’ve achieved. Thank you so much to the NOW Group for all the support with training and employment."

Martin's story is a testament to the impact of tailored support, meaningful training, and inclusive employment opportunities with NOW Group. We’re proud to have walked alongside him on this journey and look forward to seeing all that Martin continues to achieve.